FAQ

Frequently Asked Questions:

How do I find the most up to date information about Elizabeth Quay Fun Fair?


Through this website and our social networks:

- Facebook

- Instagram




How can I purchase tickets?


We suggest purchasing tickets online to our event so you can reserve your preferred date/time. Tickets will also be on sale from the onsite Ticket Boxes (if the session hasn't already SOLD OUT)!

*All ticket holders are required to provide contact details for contact tracing.

Please note all tickets are the same price, whether it be an adult or child.

Tickets should be purchased through our official ticketing provider, Ticketbooth.




How do I get to Elizabeth Quay Fun Fair?


There are a number of ways to get here! Including car, public transport, cycling or walking.


For parking options,

Visit City of Perth Parking
For public transport options,
Visit the Transperth journey planner
For bike parking options,
Visit the City of Perth bicycle parking map




I have a media/sponsorship enquiry, who do I contact?


Please send an email to the Event Manager, info@elizabethquayfunfair.com.au




Are there any age limits or height restrictions?


Some of our Carnival Rides have height requirements and age restrictions. Please refer to the Attractions list for the suited age and height requirements of each Carnival Ride. If you have any questions regarding this feel free to contact us. This event is designed for children 2 to 10/12 years old.




How will this event be COVID Safe?


Elizabeth Quay Fun Fair has worked extremely hard to ensure the events on offer are COVID Safe. These events have strict capacities which adhere to current COVID-19 regulations and under guidance by the WA State Government. Management have developed a COVID Safety Plan for the events.

Adequate cleaning and disinfecting will occur between sessions. Hand sanitiser stands will be readily available. Physical distancing is strongly encouraged at all times. Contact tracing will be conducted for all ticket holders. Please contact us if you have any further questions. ​




Does the event accept card and cash payments?


We recommend contactless payments, however cash is still acceptable.​




Is there an ATM at the event?


Yes, there will be an ATM at Elizabeth Quay Fun Fair.




I Didn’t Receive My Tickets


Ticketbooth issues thousands of tickets by email daily but due to a number of reasons they don’t always make it to everyone. Never fear! Follow the steps below and you’ll receive a copy of your tickets in no time! 1. Check Your Spam / Junk Folder Occasionally some ISPs get a little to overprotective when filtering out spam emails – its not uncommon for your e-tickets to end up in the SPAM folder of your email client along with unwanted emails. So the first thing to do is quickly check your SPAM / Junk folder for any emails that start with “Your Receipt For”. You can find a list of instructions for Major Email Services here. Gmail : https://support.google.com/mail/answer/6593?co=GENIE.Platform%3DDesktop&hl=en
Yahoo : https://help.yahoo.com/kb/SLN4910.html If you find your receipt in your SPAM / Junk folder its a good idea to whitelist our email address to avoid it happening in the future. All tickets are delivered from ticketbooth@events2email.com so whitelisting this will ensure you receive future tickets.
2. Check Your My Tickets For Purchases You can find all previous purchases associated with an order by visiting https://events.ticketbooth.com.au/ and entering your email address and password (if you’ve set one) otherwise the option to reset your password can be found just below your login. 3. Still Can’t Find Your Tickets? Contact the Ticketbooth support team at any time at support@ticketbooth.com.au with your name, event you purchased tickets to and any other supporting purchase information. One of our support team will organise to have your tickets re-issued to you.




Do you accept Companion Cards?


Yes we do!

To receive your companion card pass, please email info@elizabethquayfunfair.com.au with:
- Your name - Mobile number - Scanned image of your Companion Card Front & Back side Please note, Companion Cards must be shown to gate staff upon entry. Failure to do so will deny entry into the venue, even if you have a Companion Card Ticket. We will get back to you within 2 working days with an access code to receive a ticket for the companion.




Will the event proceed if it is raining?


The event will proceed rain, hail or shine! There are a few marquees located at Elizabeth Quay Fun Fair for shade and shelter.




Do I need to print my tickets?


No, we recommend showing your tickets on your mobile device: 1) Arrive at the event 2) Open the tickets in your email OR in your Ticketbooth account 3) Ensure your brightness is turned up and zoom in on the QR Code 4) Staff will scan the QR Code from your mobile device for each ticket
Alternatively we can search your tickets via name/email address!




Help! I have a question about my tickets, who do I contact?


Please direct all ticketing enquiries to https://support.ticketbooth.com.au/contact/